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31 Communication Directors Will Explore Engaging, Results-Boosting Internal Comms Strategies In 1 Day Including HSBC, McDonald’s Asda & More!

Engaging, Results-Boosting Internal Communications With Real & Measurable Impact: Leverage The Latest Technology & Social Media To Get Ahead Of The Curve & Uncover Real-World Insights Into Boosting Measurable Engagement, Buy-In, Change, Culture, Storytelling & Hard-To-Reach Communications

31 Directors & Heads Of IC Share Their Hard-Won Insights Into Results-Boosting Internal Communications

  1. Innovate Internal Communications For Tangible Employee Engagement: Strategic methods of captivating employees, tapping into their voice and mindsets and driving productivity
  2. Unlock New Technologies, The Latest Digital Trends & Compelling Video: Get ahead of the game, boost results and future-proof your internal communications strategies
  3. Prove ROI, Earn A Seat At The Top Table: Savvy metrics and KPIs to prove performance uplift and win buy-in and strategic influence
  4. Use Your Social Media Suite To Your Full Advantage: Drive real colleague engagement with diverse audiences and effectively cascade your messages
  5. The Evolution Of Culture & Change Communications: Equip your team with the skillset needed to drive organisational change and promote positive cultures
  6. Mobile, Remote, International, Technology-Free… Grasping Hard-To-Reach Employees’ Attention: Keep staff connected, create a shared community and transform the employee experience
  7. Next-Level, Purpose-Driven Messaging & Content: Harness storytelling to convey your true brand values, construct a narrative and create authentic content
  8. Just What Does The Future Hold? What innovations need investing in now to boost the employee experience? It’s all about future-proofing!

New Inspiration For 2019! Why Should 24th January Be The Date In Your Diary:

  • 31 Practitioners Speaking In 1 Inspiring Day
  • Refreshed, Future-Focused, Results-Boosting Agenda: Driving Engagement ✓ Technology & Tools ✓ Social Media ✓ Measurement ✓ Buy-In & Business Case ✓ Hard-To-Reach ✓ Change Communications ✓ Culture ✓ Real-World Advisory Board ✓ Messaging & Content ✓ Video ✓ Future Of Internal Communications Strategies
  • 3rd Annual Manchester Event! Sister Event Of The 6th Annual, Industry-Respected Internal Communications Conference , London
  • 4 Interactive Panel Discussions: A) Technology & Tools B) Hard-To-Reach C) The Future Of Internal Communications D) Cross-Sector Advisory Board - Open Forum!
  • 5 Informal Lunchtime Discussions: A) Intranet B) Internal & External Blend C) Rewards & Recognition D) Negative Change E) Low Budgets
  • PLUS! Business Case Toolkit & Coaching Session Advice Clinic! Get Answers On Building The Best Business Case For Internal Communications

See The Programme Outline Below For The Internal Communications ConferenceManchester - Real Impact, Real Results:

08.30 Registration, Coffee & Informal Networking

09.00 GIC Welcome, Interactive Voting Introduction & Morning Co-Chairs’ Opening Remarks

Phil Askham, Global Head of Employee Communications, HSBC

Geoff Timblick, Group Head of Internal Communications, Centrica Plc


09.20 Strategic Internal Communications Which Achieve Measurable & Tangible Engagement With Internal Stakeholders 

David Cooke, Head of Senior Leadership & Corporate Centre Internal Communications, Home Office


09.40 Which Combination Of Digital Channels, Tools & Content Are Needed For Effective, Future-Proofed Internal Communications Strategies?

Rachel Dies, Head of Employee Communications & Communities, Britvic Plc

Kathryn Kneller, Director, IT Programme Communications, AstraZeneca

DeeDee Bennett, Director of HR/Strategic People Business Partner- EMEA, PayPal


10.10 Successfully Reaching Your Employees At The Right Time & Through The Right Platforms; Exactly How Does Social Media Promote An Engaged Workforce?

Speaker to be announced. Please check the website for updates.

10.30 Morning Refreshment Break With Informal Networking


11.00 Essential Measurement Tools & Tips To Assess Performance, Change Approaches & Feed Results Back Into Internal Communication Strategies

Linda McGee, Head of Internal Communications, McDonald’s Restaurants Ltd

11.30 Bonus Session; Reserved For Exclusive Conference Partner. Can You Help Internal Comms Professionals Make A Real Impact? For more information on how to get involved, please call +44 (0)20 3479 2299 or email: 


11.50 Constructing A Business Case & Protecting Your Reputation For A Seat At The Top Table

Anna Russell, Head of Stakeholder Management & Communications, MAG (Manchester Airports Group)



12.10 Mobile, Remote, Flexible, International, Technology-Free… From New Engagement Tactics To New Technology & Comms Strategies, Explore Tried & Tested Methods Of Grasping & Keeping Hard-To-Reach Employees’ Attention

Charlie Field, Senior Director – Communication & Colleague Experience, Asda

Sue Palfrey, Head of Internal Communications, National Trust

Danielle Chan, Head of Communications & Engagement, Community Integrated Care

Hayley James, Chart PR, Head Of Internal Communications, First Bus (Part of the First Group Plc)

12.40 Lunch For Delegates, Speakers & Partners


13.10 Informal Peer-To-Peer Discussions

A. Internal & External Blend
Alyson Davis, Internal Communications Manager, Mercedes-Benz

B. Intranet
Paul Morris, Head of Internal Communications, Phoenix Group

C. Rewards & Recognition
Anwen Bottois, Associate Director (People Strategy), The University of Salford

D. Low Budgets
Many Dryden, Head of Internal Communications, Department of Health

E. Negative Change
DeeDee Bennett, Director of HR/Strategic People Business Partner - EMEA, PayPal

13.40 Afternoon Co-Chair’s Opening Remarks

Richard Halderthay, Director: Brand, Digital & Communications, Saint-Gobain UK & Ireland

Hazel Martin, Director of HR, Aston Martin Lagonda Ltd


14.00 Change Is Inevitable & Resilience Is Key; Uncover Best Practices When Dealing With Change & The Need For Evolution

Áine Murphy, Internal Communications & Employee Engagement Manager, Scope


14.20 Culture & Two-Way Conversations: How Can Internal Communications Improve & Influence A Positive Culture Within An Organisation?

Alicia Custis, Associate Director of Communications, Pennine Care, NHS Foundation Trust

14.40 Bonus Session; Reserved For Exclusive Conference Partner. Can You Help Internal Comms Professionals Make A Real Impact? For more information on how to get involved, please call +44 (0)20 3479 2299 or email: 


15.10 Stop! All Your Answers Are Here. Seasoned Professionals In The Industry Share Their Experiences & Provide Unique Cross-Sector Perspectives

Jo Bland, Head of Internal Communications & Engagement, NHS Digital

Tim Ackermann, Global Head of Talent Acquisition & Experience, Lidl 

Melanie Bond, Head of Internal Communications, NCS – National Citizen Service Trust

Amanda Coleman, Head of Corporate Communication, Greater Manchester Police

Rachel Fraser, Head of Internal Communications & Engagement, MAG (Manchester Airports Group)

15.40 Afternoon Refreshment Break With Informal Networking Featuring: Troubleshooting: Business Case Toolkit & Coaching Session

Jo Carlin, Director of People & Development, Daniel Thwaites


16.10 Purpose & Storytelling; Conveying That Essential Message That Revolutionises Your Internal Communications & Prevents You From Losing Focus

Helen Schick, Head of Internal Communications & Engagement, Alzheimer’s Society


16.30 Essential Video Quick Wins, Hints & Tips To Implement Today That Will Equip You For An Ever-Evolving Internal Communications

Libby Kearsley, Global Leadership Communications, Avon



16.50 Is There A Future For Internal Communications? Just What Does The Future Hold?

Sian Jones, Head of Internal Communications, Bank of England

Ross Fraser, Head of Internal Communications, TalkTalk Business & Technology

Alyson Davis, Internal Communications Manager, Mercedes-Benz

Marielle Harsveldt-Terlaak, Head of Global Internal Communications, Aegon

17.20 Chair’s Closing Remarks & Official Close Of Conference

The Driving Change Conference

A One-Day Practitioner-Led Conference & Networking Event, 12th September 2018, London. 
View agenda here | Book online.

Join 26 Cross-Sector, In-House Change Practitioners To Drive Next-Level, Sustained & Engaging Cultural & Organisational Change Strategies:

  1. Inspire Powerful & Sustained Employee Engagement: Boost motivation to win buy-in and truly embed long-term change business-wide
  2. Drive Long-Term Cultural Change: Maximise engagement and performance throughout the culture change journey
  3. Positive, Change-Ready Cultures & Behaviours: Successfully influence mindsets for engaged, motivated and change-ready colleagues
  4. Next-Level, Impactful Strategies & Models: Optimise project outcomes with flexible, collaborative change models and methods
  5. Critical Change Influencers – Adaptable Strategies For Uncertain Times… From Brexit and market change to changing expectations and diverse workforces to attracting generations of talent
  6. Empower & Engage Leaders To Drive Strong Communications: Best-practice approaches to ensure change messages are reaching and engaging colleagues and leaders
  7. Effective Digital Transformation & New Technology Opportunities: Overcome the challenges of transformational change and tech advancements to future-proof your change strategies
  8. Prove Impact, Win Buy-In, Drive Change Success: Effective techniques for demonstrating the positive outcomes and benefits of change
  9. Build Agile Organisational Capabilities: Meet the demands of changing organisational environments with agile, flexible, resilient workforces

The People Analytics Value-Adding HR Conference

A One-Day Practitioner-Led Conference, 19th September 2018, London. View agenda here | Book online.

Turn Your Data To Action With Understandable, Applicable Analytics & Insights; Master The Best Tools To Drive Organisational Decision-Making & Predict & Plan For The Future Of Your Evolving Workforce To Secure Senior Buy-In & Demonstrably Boost Your Absence, Turnover, Engagement & Talent Strategies:

  1. Turn Data Into Action & Accessible Insight: Drive organisational action and strategy from your data analysis for value-added HR
  2. Effortless Analytics With The Best, Proven Tools & Systems: Produce, analyse and visualise data for impactful analytics, people insights and storytelling
  3. Engage Senior Management, Secure Buy-In: Prove ROI when the value-added cannot always be translated to money to get support from the top
  4. Predictive Analytics – Get Ahead Of The Trends! Forecast future trends and behaviours to drive business solutions
  5. Benchmarking Absence, Turnover & Engagement: Uncover the real story and improve retention rates
  6. What Does The Future Of The Workforce Look Like? Anticipate the skills, needs and hiring requirements of the evolving workforce
  7. Get To Know Your Company’s Diversity, Generational & Gender Make-Up: Delve into workforce demographics to target disparity
  8. Unlock Your Workforce’s Talent & Boost Retention! Harness advanced analytics to inform talent and recruitment strategies and accelerate growth
  9. Discover Valuable Metrics & Set Appropriate Benchmarks: What should you really be measuring and comparing against to inform business strategies?